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Scheduling/Cancellation
- We understand that you sometimes need to change your schedule. We kindly ask that you give us 24- hours notice if you must cancel your reservation. However, 48-hours notice is required if you have reserved 3 or more services.
- A credit card is required to hold your reservation. If no notice is given, a cancellation fee may be charged to your credit card.
- To ensure that you have the time you desire, we recommend you schedule your next appointment prior to leaving.
- Please arrive 15 minutes prior to spa services in order to fill it light paperwork and enjoy a smooth transition from outside influences into your private body session.
- All services are guaranteed within one week of the original service. All products are guaranteed for exchange or credit within 30 days of purchase.
- We love your children as much as you do. However if they are not receiving a service we ask that you keep them in the waiting area, supervised.
- We ask that you turn your cell phones off in the spa area and to silent mode in the salon area so all guests can thoroughly enjoy their visit.
- Wedding parties of 3 or more require a 50% deposit to reserve your appointments.
Privacy & Comfort
- Your privacy & comfort are of the utmost importance to us. Spa treatments require various levels of undress and our therapists are trained in appropriate methods of draping. Although your therapist will discuss a complete overview of the procedure you will experience, please feel free to ask questions or make special requests.
Payment
- We accept cash, Visa, Mastercard and Amex
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